Helge: I've been looking at different interactive communication platforms that could be used to improve long distance customer services. What about arranging a monthly or bi-weekly CTS-Seminar for Mediracer partners, customers and users. It could be a 45 to 60 minutes session delivered over qik or bambuser (popular in Sweden). Audio is very important. It's just a question about attaching the microphones to the speakers.
- streaming live about cts diagnostics
- new users can catch up on feeds
- we can also use audio posts to inform about weekly news
- it's great to get video comments from active and passionate users
- we can talk about different ways to provide a better customer experience to CTS patients
- a year from now we'll talk how fast this video-/audio thing is changing